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Staybridge Suites Dubai Internet City

Reviews

Guest Reviews
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.
Real Guests
Ratings summary
Overall Experience 
4.6 / 5
4.6 / 5
Open Ratings Snapshot
Rating breakdown 160 reviews
5 Stars
119
4 Stars
29
3 Stars
5
2 Stars
3
1 Star
4
based on 160 reviews
143 out of 15493%recommend this property.
Staff and Service 
4.8 / 5
4.8 / 5
Room and Comfort 
4.7 / 5
4.7 / 5
Value 
4.5 / 5
4.5 / 5
Room Cleanliness 
4.8 / 5
4.8 / 5
Sleep Quality 
4.6 / 5
4.6 / 5
Home Like Atmosphere 
4.6 / 5
4.6 / 5
Opportunities to Socialize 
4.4 / 5
4.4 / 5
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Product ReviewsWrite a review
Feels like Home!
Overall Experience 
5.0 / 5
5.0 / 5
PostedApril 9, 2025
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By
 
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Traveler Type:Business
Check Out Date:2025-03-18
Reason for Visit:Work
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
4.0 / 5
4.0 / 5
Home Like Atmosphere 
5.0 / 5
5.0 / 5
Opportunities to Socialize 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Love everything about staying in Staybridge. Have tried a couple of other hotels around the area, none like Staybridge Suites. Super clean, spacious rooms, rooms have everything you need and if they don’t staff is right there to provide and deliver. This is more or less my 6th time in here, Would come back again.
Special thanks to front office team guys Shalika, Mahmoud, Anam, Mukul, Anees, Sayeed and Alex!
Impecable service
Check Out Date:2025-03-18
Reason for Visit:Work
ProsAmenities, Room Cleanliness, Location, Recognition for IHG® Rewards Club Members
ConsSleep Quality, the rooms at sheikh zayed roads a little noisy
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Posted byHotel Staff
 
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onApril 13, 2025
Dear Tati,
Thank you for taking the time to share your feedback and for awarding us a perfect rating.
At Staybridge Suites Dubai Internet City, our goal is to transform every stay into a truly memorable experience. We’re delighted to know that we were able to exceed your expectations during your visit.
We hope you continue to enjoy the unique hospitality we offer, and we’d be thrilled to welcome you back on your next trip to Dubai. Guests like you make what we do so rewarding.
Once again, thank you for your kind words and encouragement — it reassures us that we’re on the right path.
Looking forward to seeing you again soon!
Warm regards,
Sanjay Singh
Duty Manager
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Great staff , comfy bed and excellent location
Overall Experience 
5.0 / 5
5.0 / 5
PostedMarch 31, 2025
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fromWashington
Traveler Type:Leisure
Reason for Visit:Leisure
Next Destination:Washington
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
4.0 / 5
4.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
4.0 / 5
4.0 / 5
Home Like Atmosphere 
5.0 / 5
5.0 / 5
Opportunities to Socialize 
4.0 / 5
4.0 / 5
Yes, I recommend this property.
Great , friendly and knowledgeable staff. Close to airport. Attached to one of Cairo largest mall. Lots of nearby restaurants.
Comfortable bed. Clean room. Easy transportation.
Reason for Visit:Leisure
Next Destination:Washington
ProsRoom Cleanliness, Location, Amenities, recognition for ihg rewards club members, breakfast
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Posted byHotel Staff
 
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onApril 1, 2025
Dear Abo Hatem,
Thank you for your wonderful feedback and perfect rating!
At Staybridge Suites Dubai Internet City, we strive to create exceptional experiences, transforming an ordinary stay into a memorable one. It’s truly rewarding to know that we exceeded your expectations.
We hope you continue to enjoy the unique experience we offer. Whenever your travels bring you back to Dubai, we would love to welcome you again.
Your kind words reassure us that we’re on the right path.
Looking forward to seeing you soon!
Sincerely,
Sanjay Singh
Duty Manager
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Overall great 7 night stay
Overall Experience 
5.0 / 5
5.0 / 5
PostedMarch 25, 2025
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fromAberdeen, UK
Age:50-64
Traveler Type:Leisure
Check Out Date:2025-03-18
Reason for Visit:Holiday
Next Destination:Copenhagen
Travel Tips:Museum of the Future is a must see when in Dubai
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Home Like Atmosphere 
5.0 / 5
5.0 / 5
Opportunities to Socialize 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Recently spent 7nights at the Staybridge Suites in Dubai’s Internet City and we had a lovely stay.
The staff were all friendly and helpful, the suite was spacious with a wonderful sea view. The hotel is so conveniently positioned just beside the Metro station which made getting about so easy.
Our days always started with breakfast, which had plenty of choice but also ate from the breakfast menu on 3 occasions for a bit of variety, all 3 options chosen were delicious and wonderfully presented.
We would most certainly recommend this hotel for your stay in Dubai, we would like to return, and if we do, the Staybridge is where we’ll be going. 😀
Check Out Date:2025-03-18
Reason for Visit:Holiday
Next Destination:Copenhagen
Travel Tips:Museum of the Future is a must see when in Dubai
ProsAmenities, breakfast, Room Cleanliness, Location, Recognition for IHG® Rewards Club Members
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Posted byHotel Staff
 
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onMarch 26, 2025
Dear Alfred,
Thank you for your kind words and perfect rating!
At Staybridge Suites Dubai Internet City, we strive to create memorable experiences by transforming an ordinary stay into an exceptional one. I’m delighted to hear that we exceeded your expectations.
We hope you continue to enjoy the unique experience we offer. Whenever your travels bring you back to Dubai, we would be thrilled to welcome you again.
Your positive feedback reassures us that we are on the right path—thank you once again!
Looking forward to seeing you soon.
Sincerely,
Sanjay Singh
Duty Manager
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Food review
Overall Experience 
5.0 / 5
5.0 / 5
PostedMarch 17, 2025
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fromIndia
Age:25-34
Traveler Type:Leisure
Check Out Date:2025-03-13
Reason for Visit:Visit dubai
Staff and Service 
4.0 / 5
4.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Home Like Atmosphere 
4.0 / 5
4.0 / 5
Opportunities to Socialize 
2.0 / 5
2.0 / 5
Yes, I recommend this property.
As a vegetarian it will be good if you include more vegetarian options in complimentary breakfast
Check Out Date:2025-03-13
Reason for Visit:Visit dubai
ProsAmenities, Recognition for IHG® Rewards Club Members, Sleep Quality
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onMarch 19, 2025
Dear Mr. Patel,
Thank you for sharing your feedback with us. We truly appreciate your suggestion regarding adding more vegetarian options to our complimentary breakfast.
At Staybridge Suites Dubai Internet City, we strive to provide a delightful and inclusive dining experience for all our guests. Your input is valuable, and we will certainly review our offerings to explore ways to enhance the variety of vegetarian options available.
We hope to have the pleasure of welcoming you back soon and providing you with an even better experience.
Sincerely,
Sanjay Singh
Duty Manager
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Excellent service
Overall Experience 
5.0 / 5
5.0 / 5
PostedMarch 13, 2025
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Traveler Type:Combined Business and Leisure
Check Out Date:2025-03-08
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Home Like Atmosphere 
5.0 / 5
5.0 / 5
Opportunities to Socialize 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
I had an amazing stay at the Internet city location. The team was very helpful, amazing customer service. I will definitely return.
My only concern was the temperature in the gym was very, very warm. It seems to have been fixed by the end of my stay.
Check Out Date:2025-03-08
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onMarch 13, 2025
Dear JackieW,
We sincerely appreciate your kind words and perfect rating.
At Staybridge Suites Dubai Internet City, our goal is to transform every stay into an extraordinary experience. It brings us great joy to know that we exceeded your expectations.
We hope you continue to enjoy the unique hospitality we offer. Whenever your travels bring you back to Dubai, we would be delighted to welcome you again.
Thank you once more for your valuable feedback—it reassures us that we're on the right path.
Looking forward to seeing you again soon!
Sincerely,
Claudino Pereira
Guest Experience Manager
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Great service and staff
Overall Experience 
5.0 / 5
5.0 / 5
PostedFebruary 24, 2025
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fromKuwait
Age:18-24
Traveler Type:Combined Business and Leisure
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
4.0 / 5
4.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Home Like Atmosphere 
4.0 / 5
4.0 / 5
Opportunities to Socialize 
4.0 / 5
4.0 / 5
Yes, I recommend this property.
Everything was great, staff friendly and room was clean with beautiful view.. one thing I don’t like which is food options in breakfast.
ProsRoom Cleanliness, Location
Consbreakfast
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onFebruary 24, 2025
Dear Nadia,
Warm greetings from Staybridge Suites Dubai Internet City!
Thank you for sharing your feedback about your recent stay with us.
At Staybridge Suites Dubai Internet City, we take pride in being a favorite choice in the extended-stay hotel industry, offering our guests the comforts of home along with signature amenities.
We hope you'll continue to enjoy the unique experience we offer and look forward to welcoming you back soon.
Feel free to stop by anytime!
Best regards,
Sanjay Singh
Duty Manager
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Bad experience!
Overall Experience 
1.0 / 5
1.0 / 5
PostedFebruary 21, 2025
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fromSaudi
Age:35-49
Traveler Type:Leisure
Reason for Visit:Vacation
Staff and Service 
2.0 / 5
2.0 / 5
Room and Comfort 
2.0 / 5
2.0 / 5
Value 
1.0 / 5
1.0 / 5
Room Cleanliness 
2.0 / 5
2.0 / 5
Sleep Quality 
3.0 / 5
3.0 / 5
Home Like Atmosphere 
1.0 / 5
1.0 / 5
Opportunities to Socialize 
2.0 / 5
2.0 / 5
No, I do not recommend this property.
Very bad experience , very bad service. Everything in the room need renovation. There is no enough hot water , the washing machine is not working , the bath room is horrible … etc . I don’t recommend the hotel at all.
The funny thing when the head of the hotel visited to explain , he started to say that the water heater has a capacity ! The basics of hospitality are not there, really I don’t know how IHG considering this hotel in their group and I am not sure how it is rated 4.8 , really strange!!
One more point to add, on the checkout, when they tried to compensate, they offered 5000 points then they became 10000 points , very cheap way to compensate!!! And for sure, I didn’t accept any ; since they destroyed my vacation so nothing can compensate me for sure.
I advise everyone to not get impressed by the 4.8 rating , because for sure it is not 4.8!! Be careful guys , Dubai is full of options ; so don’t ruin your vacation and stay in this hotel.
Reason for Visit:Vacation
ProsLocation
ConsRoom Cleanliness, recognition for ihg rewards club members
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onFebruary 23, 2025
Dear Mohammad Bakir,
Greetings from Staybridge Suites Dubai Internet City!
Thank you for sharing your feedback. We deeply regret that your stay did not meet your expectations and completely understand your disappointment. Providing a comfortable and seamless experience for our guests is our top priority, and we sincerely apologize for any inconvenience you faced.
As mentioned during your departure, we would like to inform that the points offered were not intended as compensation but rather as a token of appreciation for your loyalty as an IHG Gold Elite member. We respect your decision and regret that we were unable to fully meet your expectations during your stay.
Your feedback is truly valuable to us, and we will certainly review the concerns you have raised to improve our services and facilities. We appreciate your time and hope to have the opportunity to welcome you again in the future.
Best regards,
Claudino Pereira
Guest Experience Manager
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Bad stay , bad service!!
Overall Experience 
1.0 / 5
1.0 / 5
PostedFebruary 21, 2025
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fromSA
Age:35-49
Traveler Type:Leisure
Check Out Date:2025-02-20
Reason for Visit:Vacation
Staff and Service 
1.0 / 5
1.0 / 5
Room and Comfort 
1.0 / 5
1.0 / 5
Value 
1.0 / 5
1.0 / 5
Room Cleanliness 
1.0 / 5
1.0 / 5
Sleep Quality 
2.0 / 5
2.0 / 5
Home Like Atmosphere 
1.0 / 5
1.0 / 5
Opportunities to Socialize 
1.0 / 5
1.0 / 5
No, I do not recommend this property.
Very bad experience , very bad service. Everything in the room need renovation. There is no enough hot water , the washing machine is not working , the bath room is horrible … etc . I don’t recommend the hotel at all.
The funny thing when the head of the hotel visited to explain , he started to say that the water heater has a capacity ! The basics of hospitality are not there, really I don’t know how IHG considering this hotel in their group and I am not sure how it is rated 4.8 , really strange!!
One more point to add, on the checkout, when they tried to compensate, they offered 5000 points then they became 10000 points , very cheap way to compensate!!! And for sure, I didn’t accept any ; since they destroyed my vacation so nothing can compensate me for sure.
I advise everyone to not get impressed by the 4.8 rating , because for sure it is not 4.8!! Be careful guys , Dubai is full of options ; so don’t ruin your vacation and stay in this hotel.
Check Out Date:2025-02-20
Reason for Visit:Vacation
ProsLocation
0points
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onFebruary 27, 2025
Dear Mohammad,
Thank you for sharing your feedback. We deeply regret that your stay did not meet your expectations and completely understand your disappointment. Providing a comfortable and seamless experience for our guests is our top priority, and we sincerely apologize for any inconvenience you faced.
As mentioned during your departure, we would like to inform that the points offered were not intended as compensation but rather as a token of appreciation for your loyalty as an IHG Gold Elite member. We respect your decision and regret that we were unable to fully meet your expectations during your stay.
Your feedback is truly valuable to us, and we will certainly review the concerns you have raised to improve our services and facilities. We appreciate your time and hope to have the opportunity to welcome you again in the future.
Best regards,
Claudino Pereira
Guest Experience Manager
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