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fromAthens Ga
Age:35-49
Traveler Type:Combined Business and Leisure
Check Out Date:2024-10-07
Reason for Visit:Getaway
Staff and Service
5.0/ 5
Room and Comfort
5.0/ 5
Value
5.0/ 5
Room Cleanliness
5.0/ 5
Sleep Quality
5.0/ 5
Home Like Atmosphere
5.0/ 5
Opportunities to Socialize
5.0/ 5
Yes, I recommend this property.
Definitely a home away from home. I was in a bind and needed to check in early, I called and spoke with front desk, I was told I would get a call back shortly with an update on my room. The front desk agent called back less than 10 minutes later with an update that my room was ready for check in. Upon entering the hotel I was greeted with a smile.
Check Out Date:2024-10-07
Reason for Visit:Getaway
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality, friendly staff
0points
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Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.
Zana A Staybridgefom@jmsfamilylp.com 678.942.8990
0points
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fromGA
Age:50-64
Traveler Type:Leisure
Reason for Visit:Family shopping getaway.
Next Destination:Orlando
Staff and Service
5.0/ 5
Room and Comfort
5.0/ 5
Value
5.0/ 5
Room Cleanliness
5.0/ 5
Sleep Quality
5.0/ 5
Home Like Atmosphere
5.0/ 5
Opportunities to Socialize
1.0/ 5
Yes, I recommend this property.
Located near Sugarloaf Mills and easy access to the highway for shopping and dining. Rooms recently renovated and very clean. Great for an overnight rest, or for multi-day visit to Atlanta and surrounding cities.
Reason for Visit:Family shopping getaway.
Next Destination:Orlando
ProsRoom Cleanliness, Location, recognition for ihg rewards club members
ConsSocial Evening Reception
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Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!
Zana A Staybridgefom@jmsfamilylp.com 678.942.8990
0points
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The front desk manager, Zana. Was excellent. She was very helpful and always makes guests feel welcome and appreciated. The property location is fine. The AC units are always humming no matter how you set it thus making it difficult to have a true quiet time in the room. Cleaning policy is a bit bizarre. They clean the rooms only once a week. Will I go back there again, probably not, not for the price.
Check Out Date:2025-03-25
ProsAmenities, Location
ConsRoom Cleanliness, Connect You to the Destination, Recognition for IHG® Rewards Club Members, Sleep Quality
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Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.
Zana A StaybridgeFOM@jmsfamilylp.com 678.942.8990
0points
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fromNew York
Traveler Type:Leisure
Reason for Visit:Family party
Staff and Service
3.0/ 5
Room and Comfort
5.0/ 5
Value
5.0/ 5
Room Cleanliness
5.0/ 5
Sleep Quality
1.0/ 5
Home Like Atmosphere
5.0/ 5
Opportunities to Socialize
3.0/ 5
Yes, I recommend this property.
We stayed at the hotel during a severe storm in the Atlanta area and I was worried where to go in case of hurricane alarm and the staff did not know or give me an answer on where to go. Kept me on hold while she tried to get the manager. Then came back and said, we'll have to get back to you. I felt they should have had that information at their fingertips. Spent the entire night worried about whether or not the storm would hit the hotel. So I had a sleepless night. PLUS, I was on the fifth floor and nervous about the building being hit
Reason for Visit:Family party
ProsRoom Cleanliness
Consbreakfast
0points
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Thank you for taking the time to give us your feedback about your stay. We are so sorry that we didn't live up to your expectations. Your stay does not seem to be what most of our guests have experienced. We will ensure we share your review with our entire team, so that we can continue to improve.
Zana A Staybridgefom@jmsfamilylp.com 678.942.8990
0points
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My family was in the process of moving, and I issued a CC Authorization for this reservation. Absolutely perfect communications and issuance of CC Authorization form. My guest denoted that everything went perfectly, and the accommodations were perfect. Thank you for making this move less painful than a move could be.
Check Out Date:2025-03-16
Reason for Visit:Travel
ProsAmenities, breakfast, Room Cleanliness, Location, Recognition for IHG® Rewards Club Members, front desk
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Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.
Zana A Staybridgefom@jmsfamilylp.com 678.942.8990
0points
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fromVirginia
Age:35-49
Traveler Type:Leisure
Reason for Visit:Take my Daughter to a Concert
Next Destination:Florida
Staff and Service
5.0/ 5
Room and Comfort
5.0/ 5
Value
5.0/ 5
Room Cleanliness
5.0/ 5
Sleep Quality
5.0/ 5
Home Like Atmosphere
5.0/ 5
Opportunities to Socialize
5.0/ 5
Yes, I recommend this property.
I myself & my daughter went to this hotel because she was going to a concert so we decided to make a weekend out of it & I truly enjoyed my time here in Duluth. This hotel is fairly priced for the suite we were in, rooms very comfy & clean, great breakfast also & the staff were super friendly & very helpful....I highly recommend
Reason for Visit:Take my Daughter to a Concert
Next Destination:Florida
ProsRoom Cleanliness, Location, Amenities, recognition for ihg rewards club members, Social Evening Reception, breakfast
0points
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It’s great to know that your stay with us was as enjoyable as we hoped it would be. We will be sure to share your fantastic comments with our housekeeping and maintenance teams, who take special pride in the upkeep of our rooms. We’re looking forward to having you again as our guests!
Zana A Staybridgefom@jmsfamilylp.com 678.942.8990
0points
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fromFL
Age:35-49
Traveler Type:Leisure
Reason for Visit:Small Vacation
Next Destination:Vegas
Staff and Service
5.0/ 5
Room and Comfort
5.0/ 5
Value
5.0/ 5
Room Cleanliness
5.0/ 5
Sleep Quality
5.0/ 5
Home Like Atmosphere
5.0/ 5
Opportunities to Socialize
5.0/ 5
Yes, I recommend this property.
I was happy we the property.comfortable and clean excellent customer service thank you I will be back soon..
Reason for Visit:Small Vacation
Next Destination:Vegas
ProsAmenities
0points
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fromTallahassee
Age:18-24
Traveler Type:Leisure
Reason for Visit:Concert
Next Destination:Italy
Staff and Service
5.0/ 5
Room and Comfort
5.0/ 5
Value
5.0/ 5
Room Cleanliness
5.0/ 5
Sleep Quality
5.0/ 5
Home Like Atmosphere
5.0/ 5
Opportunities to Socialize
5.0/ 5
Yes, I recommend this property.
All the staff was so sweet the entire stay. We had multiple staff tell us good morning, how are you doing etc. which was very wonderful. The rooms were very nice and clean, the amenities being up to date. I cannot recommend this place enough I thoroughly enjoyed my stay.
Reason for Visit:Concert
Next Destination:Italy
ProsRoom Cleanliness, Amenities, breakfast
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Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.
Zana A Staybridgefom@jmsfamilylp.com 678.942.8990
0points
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